How It Works

Skip the wait. Connect smarter.

HelloCentre helps Australians contact essential services like Centrelink, Medicare, and the ATO — without the frustration of long hold times or confusing menus.

Start For Free

Here's How it Works

Open the App or Web Platform

Tell us which agency or department
Pick from Centrelink, ATO, Medicare and more — simply choose who you’re trying to reach, and we’ll take it from there.

Select a Time that Works for You

Book a callback at your convenience
No more guessing when they’ll answer. You choose a time, and we’ll secure a callback for you — on your terms.

Multi-line and department management feature

Let HelloCentre Queue For You

We wait on hold so you don’t have to
Our smart system dials in, navigates menus, and waits on hold — saving you stress, time, and endless background music.

Checklist and task management with HelloCentre

Take the Call and Get Things Done

We connect the call when it’s ready
Once your callback is secured, we ring you and instantly bridge the call. You speak to the right person, right on time.

Want the Full Walkthrough?

Watch video to see detailed guides.

Watch Video Tutorials

How It Works

Skip the wait. Connect smarter.

HelloCentre helps Australians contact essential services like Centrelink, Medicare, and the ATO — without the frustration of long hold times or confusing menus.

Here's How it Works

Open the App or Web Platform

Tell us which agency or department
Pick from Centrelink, ATO, Medicare and more — simply choose who you’re trying to reach, and we’ll take it from there.

Select a Time that Works for You

Book a callback at your convenience
No more guessing when they’ll answer. You choose a time, and we’ll secure a callback for you — on your terms.

Let HelloCentre Queue For You

We wait on hold so you don’t have to
Our smart system dials in, navigates menus, and waits on hold — saving you stress, time, and endless background music.

Take the Call and Get Things Done

We connect the call when it’s ready
Once your callback is secured, we ring you and instantly bridge the call. You speak to the right person, right on time.

Want the Full Walkthrough?

Watch video to see detailed guides.

We hear your voice
Let's make HelloCentre even better!

Contact Us

How It Works

Skip the wait. Connect smarter.

HelloCentre helps Australians contact essential services like Centrelink, Medicare, and the ATO — without the frustration of long hold times or confusing menus.

Here's How it Works

Open the App or Web Platform

Tell us which agency or department Pick from Centrelink, ATO, Medicare and more — simply choose who you’re trying to reach, and we’ll take it from there.

Select a Time that Works for You

Book a callback at your convenience No more guessing when they’ll answer. You choose a time, and we’ll secure a callback for you — on your terms.

Let HelloCentre Queue For You

We wait on hold so you don’t have to Our smart system dials in, navigates menus, and waits on hold — saving you stress, time, and endless background music.

Take the Call and Get Things Done

We connect the call when it’s ready Once your callback is secured, we ring you and instantly bridge the call. You speak to the right person, right on time.

Want the Full Walkthrough?

Watch video to see detailed guides.

We hear your voice Let's make HelloCentre even better!

Contact Us

Tell us which agency or department
Pick from Centrelink, ATO, Medicare and more — simply choose who you’re trying to reach, and we’ll take it from there.

Book a callback at your convenience
No more guessing when they’ll answer. You choose a time, and we’ll secure a callback for you — on your terms.

We wait on hold so you don’t have to
Our smart system dials in, navigates menus, and waits on hold — saving you stress, time, and endless background music.

We connect the call when it’s ready
Once your callback is secured, we ring you and instantly bridge the call. You speak to the right person, right on time.

We hear your voice
Let's make HelloCentre even better!